Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Join us for an expert-led overview of the tools and concepts you'll need to become a Certified Power BI Data Analyst and pass exam PL-300. Register now.

Reply
tainguyen
Frequent Visitor

Cannot configure Power Bi Gateway Personal

Hi guys,

 

i am unable to configure my power bi gateway.

 

I have downloaded the software on my computer and entered in the windows credentials.

 

It also says that i am Connected: You're good to go!

 

When i refresh my Power Bi browser. it still says that i do not have any gateway installed or configured for the data souce in this dataset?

 

 

1 ACCEPTED SOLUTION
v-sihou-msft
Microsoft Employee
Microsoft Employee

@tainguyen

 

I have encountered same issue before. I did restart my computer. Launch Personal Gateway again. Then it works on Power BI Service.

 

Reference:

Troubleshooting Power BI Gateway - Personal

 

Regards,

View solution in original post

2 REPLIES 2
v-sihou-msft
Microsoft Employee
Microsoft Employee

@tainguyen

 

I have encountered same issue before. I did restart my computer. Launch Personal Gateway again. Then it works on Power BI Service.

 

Reference:

Troubleshooting Power BI Gateway - Personal

 

Regards,

Thank you for your help, I used a different internet browser which now says that i am connected!

Helpful resources

Announcements
Join our Fabric User Panel

Join our Fabric User Panel

This is your chance to engage directly with the engineering team behind Fabric and Power BI. Share your experiences and shape the future.

June 2025 Power BI Update Carousel

Power BI Monthly Update - June 2025

Check out the June 2025 Power BI update to learn about new features.

June 2025 community update carousel

Fabric Community Update - June 2025

Find out what's new and trending in the Fabric community.