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Seb_Lz's avatar
Seb_Lz
Frequent Visitor
6 years ago

Cannot change data source credentials to anything different than current credentials because of SSO

Hello, I'd like to set up in my dataset a sharepoint data source  that would use a generic O365 account. I'm following this guide https://docs.microsoft.com/en-us/power-bi/connect-data/refresh-data...
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Anonymous's avatar
Anonymous
Not applicable
5 years ago

I am facing the same symptoms described in messages 7 and 11 of this thread. 

Attempting to "sign in as a different user" for an "organizational account" takes me to "pick an account" where "use another account" allows me to enter another account name but NOT a password.

 

I have tried clearing cache/cookies, clearing global permissions, using incognito/private browser windows, forgetting user/logging out, to no avail. This occurs both in Power BI desktop and when trying to edit the data source credentials in the Power BI service.

 

Has anyone encountered this problem and found a solution? Thanks.

  • collinq's avatar
    collinq
    Super User
    5 years ago

    Hi Anonymous ,

     

    I just asked the originator of this issue if he has it resolved so that maybe we can all learn how it was resolved.  If not, perhaps you can open a ticket with Microsoft and let us all know the resolution?

     

    I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      Thanks collinq , I've opened a ticket and I will report back here with results.