Cannot cancel refresh dataset in power bi service

[tegar]

I just want to cancel refresh my dataset, but it seems the process refresh not stop

So I hit the cancel refresh button for the second time and this message pop up

 

Anyone know what happen in here?

thank you

[KarenL7]

Hi @Idrissshatila

I am experiencing a very slow canceling problem - I was going to start a new topic (which I might do) - can I delete this report - as it is new one which I have just deployed do you think or just wait for the cancel to finish.

Thanks

[JSanders28]

@KarenL7 we're seeing the same issue too! For us it's impacting multiple capacities and multiple gateways. We see datasets stuck canceling.  I've opened a new topic, can you help by commenting there too?   Hoping someone from Microsoft sees it.  I've also opened a support request with Microsoft.  

[iliescuana]

Hello! I have experienced the same situation. How long did it take to cancel the refresh? I waited an hour

[Idrissshatila]

Hello @tegar ,

yes, when you clicked the first time it proceeded to cancel, when you clicked the second time it it's already in the canceling process of the first time and that's why you received this message.

[tegar]

after the first click the process symbol keep spinning and it takes very long

is it normal like that?

if not is there any something causing that event?

[Idrissshatila]

Hello @tegar ,

depends on the data you have.

[tegar]

Thank you Idrisshatila,
is there a way to speed up the cancel the refresh faster regardless of the data size?

[Idrissshatila · Accepted solution]

Hello @tegar ,

there's no way to control the cancel time.