Forum Discussion
Cannot cancel Recurring billing
Hello, I have activated a Power BI Pro licence in June. Since then my work email has changed (Same company but different domain). I am now trying to stop the recurring billing on the old address, but...
Hi, ale_costa90
Please refer to this related thread.
Whether-it-is-possible-to-cancel-power-bi-pro-license-anytime
You may need to contact your organization's M365 administrator to take over and migrate your account subscription.Once admin cancel a self-service purchase subscription, users with licenses lose access to the product. The user who originally bought the self-service purchase subscription receives an email that says the subscription was canceled.
Best Regards,
Community Support Team _ Eason