Forum Discussion
Cannot add a tile to my dashboard
When pinning a tile from any of my dashboards, I get the following error:
Sorry, can't pin this visualization yet. Please try again later.
We're working on this feature. Please send us any other feedback about Power BI.
Thanks for reporting this issue. We're working on a fix and we'll update this thread when it is available.
In the meantime, if you use the "Save As" command on the report in the Power BI service, you can make a copy and should be able to pin the tile to a dashboard from this newly-copied report.
18 Replies
AdamWilsonMicrosoft Employee
Thanks for reporting this issue. We're working on a fix and we'll update this thread when it is available.
In the meantime, if you use the "Save As" command on the report in the Power BI service, you can make a copy and should be able to pin the tile to a dashboard from this newly-copied report.
- edhans
Community Champion
AdamWilson wrote:Thanks for reporting this issue. We're working on a fix and we'll update this thread when it is available.
In the meantime, if you use the "Save As" command on the report in the Power BI service, you can make a copy and should be able to pin the tile to a dashboard from this newly-copied report.
Adam, shouldn't the Office 365 Admin portal reflect this issue? That was the first place I checked and it reports "Service is healthy." It appears not to be heathy.
- AdamWilson
Anonymous, did you use the "Save As" command on the report in the service to make a copy? Making a copy locally will not be sufficient as a workaround.
Hi Adam, I m facing the same issue now. Please help, also the short term solution you proposed doesn t work. Can you please help?
v-yulgu-msftHi cukalovic,
What type of visual cannot be added to dashboard? As the error prompt, try to pin this visual again later to see whether issue persists. Please sign out and sign in to service for a test. And if this problem only occur to specific report, please remove it and re-publish it to service.
I have never encountered this error, you may need to create a support ticket for further analysis.
Best regards,
Yuliana Guthanks. will have to go with a support ticket - it is not a specific report nor specific dashboard. The system simply works only if I add the whole report, but does not work for any of my tiles.
- v-yulgu-msft
Hi cukalovic,
If you get any response and resolve this problem, would be appreiate that you could share it.
Thanks,
Yuliana Gu
- edhans
having the same issue. Cannot add ANY visualizations. I've tried a card, a multi-card, a text box, a chart. All report the same error. the only thing I've changed is I upgraded to the November Power BI Desktop app last week.
I am facing the same issue now on all my reports. I tried the solution proposed "to save as" as a workaround and it doesn't work.
Please help!- edhans
I'm not having an issue, and there is nothing in the Admin portal about it, so unless it is an issue that is either very isolated, or you are just seeing it first, it sound right now like it is just you.
I'd do this:
- Make sure you are on a recent (latest?) version of the Power BI Desktop publisher. Republish a report. Does that work?
- Create a visual using the Power BI Service (not desktop) and try pinning that. Does that work?
- Create a new workspace, publish a report there, and add a tile. Does that work?
- Even if some of those work, it might not fix your exisiting stuff, but at least you have an idea of waht does/doesn't. At that point, open a ticket with the Power BI support team.
They will ask you to do the above, you can tell them you already have and here are the results.
