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l8sk8r's avatar
l8sk8r
New Member
7 years ago
Solved

Cannot add JIRA app

Hello

 

I added two JIRA apps by accident to our powerbi account. I have now removed both but I wanted to add the app back again but when I try to get it stops and does not add the app. I asked another user to test adding the app but the same occurs. Is there a problem adding this app currently or is there an issue with our power bi account?

 

Many thanks

 

Dan

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  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    7 years ago

    Hi l8sk8r,

     

    Based on my test, it's able to get JIRA apps. You can go to Apps section in Power BI service, click on Get apps button, search for the JIRA, click on Get it Now button, it will prompt you enter URL and select Basic authentication, type your valid account and password. 

     

     

    Best Regards,
    Qiuyun Yu

  • l8sk8r's avatar
    l8sk8r
    7 years ago

    Ok I seem to be add the JIRA connector ok today. Strange.

    Thanks for checking/testing your end though.

    D

4 Replies

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support
    7 years ago

    Hi l8sk8r,

     

    Based on my test, it's able to get JIRA apps. You can go to Apps section in Power BI service, click on Get apps button, search for the JIRA, click on Get it Now button, it will prompt you enter URL and select Basic authentication, type your valid account and password. 

     

     

    Best Regards,
    Qiuyun Yu

  • l8sk8r's avatar
    l8sk8r
    New Member
    7 years ago

    Ok I seem to be add the JIRA connector ok today. Strange.

    Thanks for checking/testing your end though.

    D

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support
    7 years ago

    Hi l8sk8r ,

     

    As the issue is resolved now, may I close this thread? 

     

    Best Regards,
    Qiuyun Yu