Forum Discussion
chan997
4 years agoRegular Visitor
Cannot access 1 premium workspaces, but can access others. User setting is "member" but dont work.
Hi, I'm unable to access only one particular workspace in my organization's premium content, but no problems with other workspaces. These workspaces are managed by the same premium user(administrator...
- 4 years ago
hey, thanks all, we finally figured it out. I was in 2 different groups accessing this page, and the other group has members access but I dont have a pro account. Once I belonged to a viewer group, I could access the workspace.
chan997
4 years agoRegular Visitor
Hi, thanks for your time!
I'm a free user, but the problem is that my colleagues are also a free users but they can access the workspace that i'm not allowed. It seems only my account cannot, and only this particular one.
Below are the workspaces shared to me where i can acess all except that particular one with a red cross. Has it got something to do with some settings or conflicts on the report vs workspace access?
Thanks!