Forum Discussion
Solved
Cannot Sign Up - Prove. You're. Not. A. Robot.
Hi, My colleagues are not able to complete the process of signing up for their Power BI accounts as the phone verification keeps failing. We have tried multiple numbers both mobile and landline,...
- Was just told this should be now be resolved
Hi ,
We're getting the same issue. It's a real pain, the old system of sending an email to the user's email address with a verification code worked great. Microsoft please revert to the old system .
Simon
Spent a little time trying again today- still no luck.
Have been trawling MS help sections to find a way to report this but have been unsuccessful- anyone know where I can log this with MS directly as it doesn't look like this forum is going to provide a solution anytime soon.
Final thought- where are you all based? I'm in the UK and wonder if it is a certain region only that is affected.
- At the bottom of the page http://support.powerbi.com you can create a support ticket