Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Cannot Drill through or export data in Power Bi Service Only

Hello Community,

 

Recently, I am facing an issue with Tables and matrix's /charts, where I cannot drill-through the data to other page. The exact issue is when I right click on the data to drill through on any matrix,table or chart the options menu appears and then again disappears very fast. Same goes with the export data when I click on ellipsis(3 dots), the options appears and disappears. I found an alternative solution, which is when I enter into focus mode then i was able to drill through and export data.

Can anyone help me with this, it is only happening in Power Bi Service. Is it a Bug? Previous it was working fine.

Need Help

3 Replies

  • v-easonf-msft's avatar
    v-easonf-msft
    Icon for Community Support rankCommunity Support
    4 years ago

    Hi,  Anonymous 

    I could not reproduce that issue with my tests.

    Please clear your browser cache and log in to your service account again. 

     

    Best Regards,
    Community Support Team _ Eason

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      4 years ago

      Hi, v-easonf-msft 

       

      I have tried to clear the browser cache and history too, still I am facing the issue.

       

      Regards,

      Vchaitanya

      • v-easonf-msft's avatar
        v-easonf-msft
        Icon for Community Support rankCommunity Support
        4 years ago

        Hi, Anonymous 

        I have no idea about your problem, you may need open a support ticket with MSFT to look into the issue on your side.

        Best Regards,
        Community Support Team _ Eason