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rhrytz01's avatar
rhrytz01
Frequent Visitor
9 years ago

Can't validate external user when being added to Workspace

Hello,

 

I can't seem to validate an external user when being added to a workspace. I get the below error message. To give some back story, they are in our Azure Active Directory, they have been added to the Office 365 group for the specific workspace. 

 

Something went wrong
 
Couldn't validate group members
Please try again later or contact support. If you contact support, please provide these details.

 

Activity IDb5db4cd6-4c3e-470a-b931-96430ce1d105
Request ID082cd6ad-524c-05dd-0c04-d58fb445fc3b
Correlation ID3d60cce8-adc4-95be-5ca6-a229122ceb9e
Status code400
TimeThu Sep 14 2017 15:16:00 GMT-0400 (Eastern Daylight Time)
Version13.0.2436.179

 

3 Replies

  • rhrytz01's avatar
    rhrytz01
    Frequent Visitor

    When I add an external user to a workspace, it gives me the following error message:

     

    Something went wrong
     
    Couldn't validate group members
    Please try again later or contact support. If you contact support, please provide these details.

     

    Activity IDb5db4cd6-4c3e-470a-b931-96430ce1d105
    Request ID082cd6ad-524c-05dd-0c04-d58fb445fc3b
    Correlation ID3d60cce8-adc4-95be-5ca6-a229122ceb9e
    Status code400
    TimeThu Sep 14 2017 15:16:00 GMT-0400 (Eastern Daylight Time)
    Version13.0.2436.179
    Cluster URI
  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi rhrytz01,

     

    Current power bi service not support to add external user as a member of workspace.

    BTW, I don't think they will be available even if your forced to add external users by office admin portal.

     

    Regards,

    Xiaoxin Sheng