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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Can't use On-premises Gateway

Hi, 

 

I'm searching a way for setting up the scheduled refresh of dataset. 

I have installed the on-primises gateway standard. And all the data source has been added to this gateway and connection is set up. And also I'm in the user list for each dataset in gateway. 

 

But when I want to enable it in the report dataset for scheduled refresh. it won't allow me to apply the settings and setup. The 'scheduled refresh' are all grayed. In 'gateway connection',  it always show 'you have no personal gateway installed. '. Do anyone know how to apply the setting for using on-premises standard? 

 

Thanks!

Gateways
  • GilbertQ's avatar
    GilbertQ
    6 years ago
    Hi there

    Have you enabled the "Maps to: for all the data sources?

    Also are the data sources supported by the On-Premise Standard?

2 Replies

  • GilbertQ's avatar
    GilbertQ
    Icon for Super User rankSuper User
    6 years ago
    Hi there

    Have you enabled the "Maps to: for all the data sources?

    Also are the data sources supported by the On-Premise Standard?
  • sokninn's avatar
    sokninn
    Regular Visitor
    6 years ago

    Hi everyone in this community;  

     

    Could you please help me about my problem as below: 

    I'm searching a way for setting up the scheduled refresh of dataset. 

    I have installed the on-primises gateway standard. And all the data source has been added to this gateway and connection is set up. And also I'm in the user list for each dataset in gateway. 

     

    But when I want to enable it in the report dataset for scheduled refresh. it won't allow me to apply the settings and setup. The 'scheduled refresh' are all grayed. In 'gateway connection',  it always show 'you have no personal gateway installed. 

     

    Thank you so much in advance