Forum Discussion
GraceC
Helper I
Helper ICan't sign in
When I try sign in (on both the Desktop and the app) it says my user ID or password is not recognised. When I try change my password it says my user-name doesn't exist but when I try sign up again it...
Hi GraceC
If you have signed up for Power BI then in the background it created an Azure Active Directory as well as an Office 365 Admin Centre.
You could try this link in order to see if you have access to the Office 365 Admin
https://portal.office.com/adminportal/home
If you do not I would suggest asking your IT department where you work.
Can you please help me.. I am also facing problems with signing up ... i keep getting that
You’re using [email protected] with another Microsoft service already. To finish signing up for Microsoft Power BI, sign in with your existing password.
This is my work email. and when i enter my password, it keeps saying that it is wrong despite i am confident it is right
Can you please advise!
GilbertQ
Super User
Super UserI would suggest contacting your Office 365 Admin