Can't download .pbix format to desktop

[rturnheim]

Hi

I need help as since a few days I can no longer download my report from the server to my desktop. Please let me know what could be the reason:

Activity ID: e2dfee0a-8d76-4eb2-96c0-e28884a9e0dc
Request ID: fc4e71cd-5e35-b415-c46f-1d1f8a65cd4c
Correlation ID: 94a88cc0-31ef-d296-d373-d177b1ebff0d
Status code: 0
Time: Sat Feb 04 2023 23:39:32 GMT-0500 (Eastern Standard Time)
Service version: 13.0.19958.49
Client version: 2301.4.12022-train
Cluster URI: https://wabi-west-europe-redirect.analysis.windows.net/

Thanks for your help.

Rene

[rturnheim]

It was the slow Internet conenction; the mesaages in Developer Tools network tab pointed to it.

Thanks for your help.

Worked today

[rturnheim]

Thanks will do tomorrow and provide more detail

I tested now, but was not conclusive. Will try tomorrow ith better network connection

[andrewpirie · Accepted solution]

Check the Chrome/Edge Developer Tools network tab for more details on the issue. To do this, in Chrome or Edge, press CTRL+SHIFT+I to show the Developer tools pane, switch to the Network tab, and on the Power BI site attempt to download the file so that the error appears

In the list of files on the Network tab you should see a few rows appear, one will appear in red. Possibly with the name of "pbix?downloadType=0". Select that row. On the details section that shows, select the Response tab at the top of the Developer Tools pane. It may contain a useful error message.

If you find that error but can't make sense of it, and the message doesn't contain any sensitive information, it could be helpful context to your question to include it here.