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Nissa23
Frequent Visitor

Can't dispaly the attached pdf file sent automatically from power BI

Hi,

I'm using Power automate to send as attachement pdf file from Power bi.

The problem is that I'm not able to open it. 

PDF.png

 

It's saying 'the file is not supported or the file is damaged'.

Note :  I have a Premium capacity.

Thanks, 

1 REPLY 1
v-rongtiep-msft
Community Support
Community Support

Hi @Nissa23 ,

Here are some possible solutions that you can try:

Check the file format: Ensure that the file format of the attachment is supported by the email client that you’re using to open it. If the file format is not supported, try converting it to a different format and then send it again.

Check the file size: If the file size of the attachment is too large, it may not be supported by the email client. Try compressing the file and then send it again.

Check the encoding: If the file was encoded incorrectly, it may not be able to be opened. Try encoding the file again and then send it again.

Check the email client: If the email client that you’re using to open the attachment is outdated or not compatible with the file format, it may not be able to open the file. Try using a different email client to open the attachment.

 

 

How to Get Your Question Answered Quickly 

 

If it does not help, please provide more details.

 

Best Regards
Community Support Team _ Rongtie

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

 

 

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