Forum Discussion

jfenico's avatar
jfenico
Icon for Helper III rankHelper III
8 years ago

Can't create initial Power BI Gateway Connection - THE GATEWAY OPERATION HAS BEEN CANCELLED

Weird issue I'm seeing with a few customers I work with.    For these 2 customers we are running into the same issue and that is the following when trying to setup the initial Gateway   "The gate...
Need Help
Anonymous's avatar
Anonymous
Not applicable
8 years ago

Hi jfenico,

 

>>It simply appears that the Gateway cannot talk to the MySQL database on these specific servers.

Kind of at a dead end and hoping someone else has run into the same thing.

It seems like a known issue which other user submit to power bi team.


For this issue, I got the ETA date from power bi team.

 

Actual error is related to MFA and below is the error.  Fix for this is in MSIT and it should reach PROD after the blackout (ETA 12/8)

 

 

Regards,

Xiaoxin Sheng

jfenico's avatar
jfenico
Icon for Helper III rankHelper III
8 years ago

Hi Xiaoxin,

 

Thanks for the info. Just out of curiosity, is that information posted someplace online or was that a direct response from the Power Bi team when you inquired about the problem? What does "MFA" stand for?

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    Hi jfenico,

     

    MFA means 'multiple factor authentication'.

    Actual, I try to find an work around at support forum(internal), then I find the similar issue and ETA info.

     

    Regards,

    Xiaoxin Sheng