Forum Discussion
Can't configure gateway.
HI Qiuyun Yu,
Thanks for the reply but still the problem existxs.
Here the step i take to configure the gateway. First of all our network use proxy. In the file
C:\Program Files\On-premises data gateway\enterprisegatewayconfigurator.exe.config
C:\Program Files\On-premises data gateway\Microsoft.PowerBI.EnterpriseGateway.exe.config
I dont change anything. I let the parameter the way it is like this:
<system.net>
<defaultProxy useDefaultCredentials="true"/>
</system.net>
And because our proxy only allows ports 80 and 443 traffic we forced the gateway using HTTPS instead of direct TCP by modifing the Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.dll.config file from AutoDetect to Https.
I test the command "Test-NetConnection -ComputerName watchdog.servicebus.windows.net -Port 9350" in powershell and the paramter TcpTestSucceeded is true like this "TcpTestSucceeded:true".
any suggestions?
All the best :)
- v-qiuyu-msft8 years ago
Community Support
Hi avnihajdini,
1. Please try the latest on-premise data gateway.
2. Please restart the on-premise data gateway service. From an admin command prompt, issue the following commands.
net stop PBIEgwService net start PBIEgwService
3. Please check detail error message from log files: https://docs.microsoft.com/en-us/power-bi/service-gateway-onprem-tshoot#tools-for-troubleshooting
Best Regards,
Qiuyun Yu