Showing results for 
Search instead for 
Did you mean: 

Fabric is Generally Available. Browse Fabric Presentations. Work towards your Fabric certification with the Cloud Skills Challenge.

New Member

Can't add External Organization Member to App

Hello, hopefully a simple question.


I am attempting to add an external org user's email to our workspace app access. I am not on the IT side of things, but IT had set them up with some kind of Azure / organization emails from what I understand, I have successfully done this for someone else on their team that has their access set up this way and can view the app as Viewer. When I go to add the other person to the Access of the app, their email even auto-populates as I type it.. but then I get this error:


Activity ID: 36929118-debc-44e8-b49e-d075d17265ad
Request ID: 641a7d86-b1e1-983a-b5c6-f07952e83eff
Correlation ID: a6544b9e-3a38-88d7-aaf7-285119e156e0
Status code: 404
Time: Tue Feb 21 2023 11:32:55 GMT-0500 (Eastern Standard Time)
Service version: 13.0.20148.45
Client version: 2302.3.12445-train
Cluster URI:


Can anyone help me translate it?

Super User
Super User

@JKCMP You could check the Issues forum here:

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to Scroll down and click "CREATE SUPPORT TICKET".

@ me in replies or I'll lose your thread!!!
Instead of a Kudo, please vote for this idea
Become an expert!: Enterprise DNA
External Tools: MSHGQM
YouTube Channel!: Microsoft Hates Greg
Latest book!:
Mastering Power BI 2nd Edition

DAX is easy, CALCULATE makes DAX hard...

Helpful resources

PBI November 2023 Update Carousel

Power BI Monthly Update - November 2023

Check out the November 2023 Power BI update to learn about new features.

Community News

Fabric Community News unified experience

Read the latest Fabric Community announcements, including updates on Power BI, Synapse, Data Factory and Data Activator.

Power BI Fabric Summit Carousel

The largest Power BI and Fabric virtual conference

130+ sessions, 130+ speakers, Product managers, MVPs, and experts. All about Power BI and Fabric. Attend online or watch the recordings.

Top Solution Authors
Top Kudoed Authors