Forum Discussion
Can't access data source authentication
I have a report that I've uploaded to a workspace outside my organization, but I can't refresh the data (SQL server) because I haven't authenticated through the service yet, the problem is that I can...
Hi Anonymous ,
Have you configured gateway for the data sources? If not, you can follow the below steps.
There are five main steps for using a gateway:
- Download and install the gateway on a local computer.
- Configure the gateway based on your firewall and other network requirements.
- Add gateway admins who can also manage and administer other network requirements.
- Use the gateway to refresh an on-premises data source.
- Troubleshoot issues with the gateway.
Best Regards,
Community Support Team _ kalyj
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
v-yanjiang-msft Thanks for the reply!
Yes we've installed a gateway. This helped for one update, then for the next scheduled refresh it stopped working again