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nk19330
Advocate II
Advocate II

Can't access app.powerbi.com

seems to be an issue with the service. Our Europe and USA folks can't access app.powerbi.com

1 ACCEPTED SOLUTION
v-xiaoyan-msft
Community Support
Community Support

Hi all,

 

We see on the support page that Power BI now seems to be working properly, please retry.
Looking forward to your feedback.

 

Best regards.
Community Support Team_Caitlyn

View solution in original post

52 REPLIES 52
KK0102-
New Member

location Switzerland, Power BI service is down, not able to access any reports.

raphaelsimao
Frequent Visitor

Same here app.powerbi.com  is down 

v-xiaoyan-msft
Community Support
Community Support

Hi all,

 

We see on the support page that Power BI now seems to be working properly, please retry.
Looking forward to your feedback.

 

Best regards.
Community Support Team_Caitlyn

Power BI Service is down in Chinaerror.png

No access from France, Power services base on North Europe

Yes, it works again. But I'd like to draw your attention to the fact that none of us seemed to have been informed of the (huge) issues for more than 12 hours. It is unnacceptable for a non-free service upon which so many professionals depend.

Add to this that they never admitted to it being a 12 hour outage, their support page was down and no root cause analysis provided.  Fairly shocked and concerned by this and would love to have someone from Microsoft to respond here or contact me to discuss further...

Agreed. It was a huge outage. If I had to pay for PBI service from my own pocket, I would be outraged.
As for the reason, I'd guess either a deployment into production that did not go well (we received news about updates yesterday) or maybe even some kind of hacking (and they would not want to communicate about that I guess).

Works fine, thank you

wegemmell
Helper III
Helper III

Now I seem to be losing the screduled refresh times in my dataflows...

 

Any word, update, or estimated timeline from Microsoft?

 

 

Adityasingla
Regular Visitor

same issues here! PowerBI reports won't open

chethana
Frequent Visitor

Issues in India today affecting thousands of users 😞

PVO3
Impactful Individual
Impactful Individual

Issue seems to be (finally) resolved!!! 

At least here in the Netherlands

Barry24
Advocate I
Advocate I

Service seems restored in the UK and other regions from replies below.  Still getting bad gateway 502 on service support/status page :  https://support.fabric.microsoft.com/support 🤔

SSF_GB
Frequent Visitor

Unable to publish to service either.  In UK

Ariets
New Member

Now it seems that powerbi is good in Italy

dr2506
Advocate I
Advocate I

Access to PowerBi service appears to have returned (UK)

Also seeing return of service on the UK

 

Ariets
New Member

Same problem in Italy.
I also try with opera vpn to connect to America and then to Asia, but same problem

this would not matter - all you traffic for Power BI is directed via the Home Tenant in the impacted Region.

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