Can't access Power BI online

[mariliafredini]

Hello, since yesterday I'm not able to access the Power BI Service via app.powerbi.com or even through powerbi.microsoft.com/pt-br/landing/signin. Every time it gets an Error 500.

Does anyone is experiencing this issue too?

[v-yingjl]

Hi @mariliafredini ,

If you've fixed the issue on your own please kindly share your solution. If the above posts help, please kindly mark it as a solution to help others find it more quickly. Thanks!

Best Regards,
Yingjie Li

[v-yingjl]

Hi @mariliafredini ,

You can try to check your network to change a network environment to sign in power bi service again.

Could you sign in your power bi account successfully in power bi desktop?

If so, you can click the account name on the upper right corner of power bi desktop to choose 'Power bi service' to try to visit power bi service.

Best Regards,
Yingjie Li

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

[GilbertQ]

Hi there

I have not had any issues logging in.

WHich region are you in?

Have you had a look to see if there are any issues here: https://powerbi.microsoft.com/en-us/support/