Forum Discussion

tyler1's avatar
tyler1
Regular Visitor
4 years ago

Can't Display the visual

 

Quick version, when the owner of the report goes offline no one is able to access the report. When she comes back online it works immediatley. I attached the error i am getting but it basically just can't recieve the data when she is offline. I tried searching throught the forums and google but nothing seems to be popping up. I am pretty new to PowerBi but i am at a loss. Any recomendations would be greatly appreciated. 

 

 

Thank you,

 

Tyler

Need Help

4 Replies

  • ribisht17's avatar
    ribisht17
    Icon for Super User rankSuper User
    4 years ago

    tyler1 

     

    I never heard something like this and where is the error attachment?

    Have you tried to change the ownership which you can do with the Power BI service?

     

    Regards,

    Ritesh

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Where is the error message? I never seen this issue arise before but would love to help.

    • tyler1's avatar
      tyler1
      Regular Visitor
      4 years ago

      Of course i forgot to attach it. Just updated my post with the error.

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi tyler1 ,

     

    //when the owner of the report goes offline no one is able to access the report.

    Is this report using Direct query or Live connection mode and the data source is on the report owner's computer？

    In these two modes, the dataset does not import data, but sends a query to the underlying data source and returns the data. So, data cannot be loaded when the data source is offline.

    Power BI Connection Types: DirectQuery, Live, or Import?

     

    Please consider:

    1. Use import mode.

    2. If possible, put data sources in the cloud. (Use the database in the cloud to save in the server, etc.)

     

    Best Regards,
    Gao
    Community Support Team

     

    If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

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