Forum Discussion

iw's avatar
iw
New Member
8 years ago

Can not create free Power BI Account

Hello,

 

I am unable to create free Power BI Account and therefore I can not publish my first Power BI report.

First I am getting:


You have an account with us

You’re using XXXXX with another Microsoft service already.
To finish signing up for Microsoft Power BI, sign in with your existing password.
Working on it ...
Sign in 

 

However after that:

 

Sorry...

We can't finish signing you up.
It looks like Microsoft Power BI isn't currently available for your work or school.

Working on it ...
OK, got it 

 

Please advise how to create free Power BI Account.


My organization uses Microsoft O365 suite.
Thank you!

5 Replies

  • WolfBiber's avatar
    WolfBiber
    Icon for Microsoft Employee rankMicrosoft Employee
    8 years ago

    Hey,

    you o365 Admin has to assign you a free Power BI licence in 0365 admin center if you are using you org/school account.

    Greetings 

  • deepu299's avatar
    deepu299
    Icon for Advocate V rankAdvocate V
    8 years ago

    What email address are you using to signup? It should be an work or school email, Power BI free account do not support personal emails like gmail.com, outlook.com, hotmail.com.. Refer to this microsoft blog if it helps any. 

  • v-caliao-msft's avatar
    v-caliao-msft
    Icon for Microsoft Employee rankMicrosoft Employee
    8 years ago

    iw,

     

    The issue could be related to that the Power BI license was disabled in Office 365 admin center by your admin.

     

    Please contact you Office 365 to check if Power BI license is disabled or not.

     

    Regards,

    Charlie Liao

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Did you ever figure out what resloved this issue?  Was it assiging the user the pro license or enabling powerbi in 365 or both or something else?

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      I was giving the powerbi admin role in 365 as well as the license but it did not reslove this problem for me.  I think my issue is that we are using a government domain, which apparently don't all access to many of the features standard accounts have.