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Anonymous
Not applicable

Can Pro users access reports based on datasets in a Premium workspace?

We're trialling Premium Per User and discovered that doing so resulted in all our users losing access to reports

 

We have our "golden datesets" in a dedicated data workspace, and reports built off them are in other workspaces 

 

As part of the trial, we upgraded just the data workspace to premium - our users stayed on the Pro license

 

Seems like it's not possible to have Pro users access reports hosted in a regular workspace if the dataset serving the reports is hosted in a Premium workspace

 

Is that correct? Doesn't that diminish the point of the "per user" proposition? 

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Hi @Anonymous 

I upgarde my workspace to Premium capacity in worksapce setting.

It tells me that only people who have Premium per user licenses will be able to access this workspace if I make this change.

And my workspace member who don't have Premium per user license doesn't have permission to read my report.

1.png

You may need to remove your workspace from premium capacity in workspace setting to share it with user who only have pro license.

Or the members in your workspace can try premium per user free for 60 days by click try free.

For more details about Premium per user: Premium per user

 

Best Regards,

Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

View solution in original post

3 REPLIES 3
Anonymous
Not applicable

Hi @Anonymous 

Could you tell me if your problem has been solved? If it is, kindly Accept it as the solution. More people will benefit from it. Or you are still confused about it, please provide me with more details about your problem.

 

Best Regards,

Rico Zhou

Anonymous
Not applicable

Hi @Anonymous 

I upgarde my workspace to Premium capacity in worksapce setting.

It tells me that only people who have Premium per user licenses will be able to access this workspace if I make this change.

And my workspace member who don't have Premium per user license doesn't have permission to read my report.

1.png

You may need to remove your workspace from premium capacity in workspace setting to share it with user who only have pro license.

Or the members in your workspace can try premium per user free for 60 days by click try free.

For more details about Premium per user: Premium per user

 

Best Regards,

Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

lbendlin
Super User
Super User

My understanding is that "Premium per user" requires all users to have a Pro license.  "Regular" Premium does not require end users to have a Pro license (that's kinda the USP of Premium).  I don't think you can mix the two concepts, it is either/or.

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