Forum Discussion

paulwozniak's avatar
paulwozniak
Icon for Helper I rankHelper I
10 years ago
Solved

Cached gateway won't go away

 A few months ago I switched from a Personal Gataway to an Enterprise Gateway. When I click Manage Gateways in the service, I only see my one new gateway. However, when I upload a dataset, in the ref...
Need Help
  • v-ljerr-msft's avatar
    v-ljerr-msft
    10 years ago

    Hi paulwozniak, MattAllington,

     

    Following is a solution for this issue. 

     

    1. Run the following command in your Command Prompt before uninstalling Personal Gateway. (If you have uninstalled the Personal Gateway, you may need to re-install it again.)

    C:\Users\UserName\AppData\Local\Power BI Gateway - Personal\2.0\Configurator>PowerBIGatewayAgentCmdLine.exe Scenario: DeleteGateway

    Note: The path may vary based on the install location and gateway version. And there is no output for that command.

     

    2. Now, uninstall the Personal Gateway from Control Panel. When you go to dataset settings in Power BI service, you will see there is now an option to ask you install the Personal Gateway.

     

    Regards

v-ljerr-msft's avatar
v-ljerr-msft
Icon for Microsoft Employee rankMicrosoft Employee
10 years ago

Hi paulwozniak, MattAllington,

 

Following is a solution for this issue. 

 

1. Run the following command in your Command Prompt before uninstalling Personal Gateway. (If you have uninstalled the Personal Gateway, you may need to re-install it again.)

C:\Users\UserName\AppData\Local\Power BI Gateway - Personal\2.0\Configurator>PowerBIGatewayAgentCmdLine.exe Scenario: DeleteGateway

Note: The path may vary based on the install location and gateway version. And there is no output for that command.

 

2. Now, uninstall the Personal Gateway from Control Panel. When you go to dataset settings in Power BI service, you will see there is now an option to ask you install the Personal Gateway.

 

Regards

timpash's avatar
timpash
Regular Visitor
9 years ago

Not solved.   I don't have that Personal Gateway running on my machine anymore, so there's nothing to uninstall.   I have the Enterprise Gateway installed on another machine and PowerBI is well aware of it.  It just won't let me pick it in the UI.  It's stuck on the Personal Gateway and I can't change it.  This is very annoying and is preventing me from being able to refresh the report on a schedule.   Still need help on this.

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    HI v-ljerr-msft!

    I'm trying to apply your solution but I didn't find the file PowerBIGatewayAgentCmdLine.exe

    Any idea?