Forum Discussion
COM error: Microsoft.AnalysisServices.AzureClient, An error occured while sending the request...
We found out the issue was related to missing TLS 1.2 and TLS 1.3 registry keys after Windows 10 to Windows 11 upgrade.
Performed the steps below to solve:- Download the file 'Registry_TLS12_13_Win10_to_Win11.reg'
- Copy the downloaded file to a folder on the computer of the end user (e.g. C:\Temp)
- Open a Command Prompt as Administrator
- Navigate to the folder in which the registry file is saved by using the command below:
Cd LocationOfFile
e.g. cd c:\Temp- Type the following command and press the Enter button of the keyboard
Registry_TLS12_13_Win10_to_Win11.reg
Handy to know, you can start typing Registry and then press the Tab button of the keyboard so that the name is autocompleted
- Wait until the command has successfully ran
- Restart the computer
- Check if the issue still occurs or not
Hi LeenBem,
Thank you for reaching out to the Microsoft Fabric Community Forum. Also, thanks to GeraldGEmerick, for his inputs on this thread.
This specific error “COM error: Microsoft.AnalysisServices.AzureClient, An error occurred while sending the request” generally means Excel cannot reach the Power BI XMLA endpoint. Since permissions and datasets look fine, the issue is likely local to the affected machines (authentication cache, network restrictions, or TLS inspection). Please try clearing Excel auth cache, ensuring required endpoints are allowed, updating Excel, and testing via Excel Online.
Refer this link: https://learn.microsoft.com/en-gb/power-bi/collaborate-share/service-analyze-in-excel
Hope this clears it up. Let us know if you have any doubts regarding this. We will be happy to help.
Thank you for using the Microsoft Fabric Community Forum.