Forum Discussion
CDATA Connect - sceduled refresh works partly
Hey,
I am using CDATA connect cloud for connecting google Ads, facebook ads and mailchimp. So I sceduled a daily refresh in June. I now realized that only google Ads and facebook ads actually refresh and mailchimp doesnt refresh data. I dont get any error message.
The log in CDATA doesnt give any error either. Does anyone have an explanation or any solution?
Greets
Sarah
2 Replies
- AnonymousNot applicable
Hi SarahAlsterspre ,
- Make sure that the credentials you provided for Mailchimp in CDATA are still valid. If the credentials have expired or changed, the refresh may fail without giving an error message.
- Check the refresh settings in CDATA to ensure that the Mailchimp data source is included in the refresh schedule. It's possible that the data source was accidentally excluded.
- Your Mailchimp data might not refresh is that your Power BI dataset uses an unsupported data source for refresh. You can check the list of supported data sources at Refresh data in Power BI. If your data source is not supported, you might need to use a gateway or a different connector to refresh your data.
Troubleshoot refresh scenarios - Power BI | Microsoft Learn
Troubleshoot incremental refresh and real-time data in Power BI - Power BI | Microsoft Learn
Troubleshooting unsupported data source for refresh - Power BI | Microsoft Learn
How to Get Your Question Answered Quickly
If it does not help, please provide more details.
Best Regards
Community Support Team _ RongtieIf this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
- CoderZen08
Helper V
Hi SarahAlsterspre I haven't tried CDATA to connect those data sources, but as a workaround, maybe you can test connection for those sources with another 3rd party connector. I currently use windsor.ai to connect all those 3 and they work fine with incremental refresh on PBI service, so just to let you know other options