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d_astr's avatar
d_astr
Regular Visitor
8 years ago
Solved

Buy pro subscription having pro trial active

Hello everyone.

I currently have Pro trial extended active. It expires in 200 days. But for other users in my company trial expired, so I'm going to buy Pro license for them. I also want to buy pro for my account at the same time as for other accounts - it's easier this way. But if I buy pro trial for my current account before my trial expires, will I lose pro trial or not?

  • Anonymous's avatar
    Anonymous
    8 years ago

    d_astr Based on other user stories I am under the impression that if you were to apply an actual Pro license to the account, if you removed the license I would assume you would fall back to a normal, non-extended, free license/trial period. There was a specific use case in which this license was applied, and I would be cautious to remove it if you are unsure.

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    d_astr Based on other user stories I am under the impression that if you were to apply an actual Pro license to the account, if you removed the license I would assume you would fall back to a normal, non-extended, free license/trial period. There was a specific use case in which this license was applied, and I would be cautious to remove it if you are unsure.

    • d_astr's avatar
      d_astr
      Regular Visitor

      Anonymous thank you, I was afraid that is the case. And do you know, can I buy license, say, in January, but apply it to account in September?

      • Anonymous's avatar
        Anonymous
        Not applicable

        d_astr I believe all licensing is based on Usage. It needs to be actively assigned to a user in order for you to be charged.