Button Edit Report and visual panel disapeared

[augustindelaf]

Hi,

When I opened today PowerBI service and the usual report in wich I am developing a custom visual, I saw that the edit Report button disapeared and the visual panel too. Yesterday all was correct and usable.

I checked the credentials : my account is admin and the rights are granted on the reports I usuallu use : all seems correct.

Any idea on what could be the problem ?

Thank in advance,

Best regards.

[Greg_Deckler]

They have been rolling out a new ribbon/interface in the Service. Check the ellipses at the top of the report.

[augustindelaf]

Hi @Greg_Deckler ,

Sadly not.

I used the old and the new look. The Edit option is just not here. as the visual panel on the right.

Despite being admin, I have the feeling to be in a degraded mode.

screenshot of the report

Best Regards.

[v-easonf-msft · Accepted solution]

Hi , @augustindelaf 

Have you tried accessing it with other browsers？

https://docs.microsoft.com/en-us/power-bi/power-bi-browsers

And is this the case for all your reports and those of colleagues around you?

Best Regards,
Community Support Team _ Eason

[augustindelaf]

Hi @v-easonf-msft,

I tried yesterday with another account under Edge (I use Chrome usually) and his account was normal.

This morning the account (under Chrome) went back to normal and I do not understand why. Edge and Chrome are isolated from each other.

Thank you.

Problem solved.

Best Regards.

[Greg_Deckler]

Yeah, definitely doesn't look right. You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".