Forum Discussion

Impactful Individual

6 years ago

Solved

Button Edit Report and visual panel disapeared

Hi, When I opened today PowerBI service and the usual report in wich I am developing a custom visual, I saw that the edit Report button disapeared and the visual panel too. Yesterday all was correct...

v-easonf-msft
6 years ago
Hi , augustindelaf
Have you tried accessing it with other browsers？
https://docs.microsoft.com/en-us/power-bi/power-bi-browsers
And is this the case for all your reports and those of colleagues around you?

Best Regards,
Community Support Team _ Eason

Community Champion

6 years ago

They have been rolling out a new ribbon/interface in the Service. Check the ellipses at the top of the report.

augustindelaf
Impactful Individual
6 years ago
Hi Greg_Deckler ,

Sadly not.
I used the old and the new look. The Edit option is just not here. as the visual panel on the right.
Despite being admin, I have the feeling to be in a degraded mode.
screenshot of the report
Best Regards.
- v-easonf-msft
  Community Support
  6 years ago
  Hi , augustindelaf
  Have you tried accessing it with other browsers？
  https://docs.microsoft.com/en-us/power-bi/power-bi-browsers
  And is this the case for all your reports and those of colleagues around you?
  
  Best Regards,
  Community Support Team _ Eason
  - augustindelaf
    Impactful Individual
    6 years ago
    Hi v-easonf-msft,
    
    I tried yesterday with another account under Edge (I use Chrome usually) and his account was normal.
    This morning the account (under Chrome) went back to normal and I do not understand why. Edge and Chrome are isolated from each other.
    
    Thank you.
    Problem solved.
    
    Best Regards.
- Greg_Deckler
  Community Champion
  6 years ago
  Yeah, definitely doesn't look right. You could check the Issues forum here:
  
  https://community.powerbi.com/t5/Issues/idb-p/Issues
  
  And if it is not there, then you could post it.
  
  If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".