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Browser Issues BI Dashboards in Dynamics365


When using Chrome or IE, I am not able to utilize the Report view in Dynamics 365 (online) when opening a PowerBi Dashboard. Using FireFox I have no problems. I have already cleared cache. 

This issue seems to have come up recenlty, as I was able to open the Report view about 2 weeks ago, in both Chrome and IE. Since Chrome is the recommended browser in connection with Dynamics, I am wondering if this is a known issue or if there are any other tips besides clearing chache? 


Community Support
Community Support

Hi @Anonymous ,

According to your description, it sounds like a web browser compatibility issues. I'd like to suggest you open a support ticket to report and get better support from power bi team.

submit a support ticketsubmit a support ticket


Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

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