Forum Discussion
Bookmarks on Personalized Visuals Not Working After Recent Power BI Update
Hi everyone,
For the first time, I've encountered an issue where, after updating an existing report in the Power BI app, users' bookmarks on personalized visuals are no longer functioning. The report itself hasn't undergone any structural changes that would typically impact bookmarks.
I've been consistently re-publishing this report for years with the bookmarks working perfectly, but suddenly they stopped working after the latest Power BI Desktop update I recently installed.
Has anyone experienced a similar issue or has ideas on what could be causing this? Any guidance or troubleshooting tips would be greatly appreciated!
Thanks in advance!
Hi apohl1
What you’re experiencing is likely related to a change in Power BI Desktop’s handling of bookmarks and personalized visuals in the latest update. Even if the report structure hasn’t changed, updates to Desktop can sometimes alter internal identifiers for visuals or the way bookmarks store state, which can break previously saved personal bookmarks for users. This is particularly true for personalized visuals, where bookmarks track the customized view per user; if the visual’s internal ID changes during a republish or after an update, those bookmarks can become invalid. Historically, similar issues have appeared after Desktop updates, especially when minor version changes modify the rendering engine or metadata storage. Troubleshooting steps include testing the report with a previous Desktop version to see if bookmarks continue to work, verifying that all visuals are supported for personalization in the latest version, and checking the Power BI community or release notes for any known bookmark-related bugs. In some cases, users may need to re-save their personal bookmarks after the update, as there may be no way to recover the previous state automatically.
9 Replies
Hi apohl1
What you’re experiencing is likely related to a change in Power BI Desktop’s handling of bookmarks and personalized visuals in the latest update. Even if the report structure hasn’t changed, updates to Desktop can sometimes alter internal identifiers for visuals or the way bookmarks store state, which can break previously saved personal bookmarks for users. This is particularly true for personalized visuals, where bookmarks track the customized view per user; if the visual’s internal ID changes during a republish or after an update, those bookmarks can become invalid. Historically, similar issues have appeared after Desktop updates, especially when minor version changes modify the rendering engine or metadata storage. Troubleshooting steps include testing the report with a previous Desktop version to see if bookmarks continue to work, verifying that all visuals are supported for personalization in the latest version, and checking the Power BI community or release notes for any known bookmark-related bugs. In some cases, users may need to re-save their personal bookmarks after the update, as there may be no way to recover the previous state automatically.
Thank you for your response. I agree, I believe this is related to the recent Desktop update. We implemented personalized visuals around two years ago, and this issue has not occurred before. I will follow your advice and look into potential bugs.
Do you know if it's possible to revert to a previous version of the Desktop software to see if that resolves the problem?
Hi apohl1,
Can you confirm if Personalize visuals is enabledin the report? THe update might have disabled it.
In Desktop: File > Options > Current file > Report settings > Personalize visuals.
In the Service: open the report, check Settings for the Personalize visuals toggle.
Also verify page-level and visual-level toggles in the Format pane.If you found this helpful, consider giving some Kudos.
If I answered your question or solved your problem, mark this post as the solution.Yes, personalized visuals are enabled. To ensure all settings are still correct, I created a new bookmark after making changes to a personalized visual, and it works correctly once I update the report.
It's only for all previously set up bookmarks, the personalized visual settings are being "forgotten." I can't understand why this is happening as I've never had this issue in the past and the report didn't change.
