Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Blank Matrices

We've noticed that, since Saturday 18/Nov/17, an issue has arisen with our Matrix visual on Service - the table appears to contain no data when viewed in Service. All columns and headers appear, but ...
  • v-jiascu-msft's avatar
    v-jiascu-msft
    8 years ago

    Hi All,

     

    This issue has been fixed.

     

    Best Regards,

    Dale

v-jiascu-msft's avatar
v-jiascu-msft
Microsoft Employee
8 years ago

Hi All,

 

Since many users encountered this issue. Please check the list below, Then create a support ticket if needed: https://powerbi.microsoft.com/en-us/support/.

1. Please upgrade the PBI Desktop to the latest version. PBI Service and Desktop always are upgraded for the new feature all the time.

2. If you use a Matrix visual in you own workspace, which means the visual isn't a shared content. 

3. If RLS is applied in the dataset.

4. If you still can create a Matrix visual in the Service. 

 

It works fine in my side.

 

Best Regards!

Dale

KiwiAbroad's avatar
KiwiAbroad
Regular Visitor
8 years ago
Hi Dale, I have the same issue as Ramon. Checked off your list... these are not the issue.
    • KiwiAbroad's avatar
      KiwiAbroad
      Regular Visitor
      8 years ago

      Yep.  That's extractly the issue.  Dragged a field into "columns" and everything is well with the world again.  THANKS!

       

      Would be great if the Matrix viz worked as before.  I now have the issue of the columns auto-sizing rather than wrapping.  Is there a solve for this!!!

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      Hi Dale,

       

      Yes the issue is the same issue as https://community.powerbi.com/t5/Issues/Matrix-visual-doesn-t-show-data-ANYMORE-if-there-is-not-field-in/idi-p/303624/page/2#comments   and   https://community.powerbi.com/t5/Service/matrix/m-p/307400#M35599, except that
      *** I am not able to drag a value into the 'Columns' area. If I try, the field does not appear in the 'Columns' area. This function does not work.***

       

      I  have tried downloading the most recent version of Power BI Desktop, saving the pbix file in that version, and publishing that to the Service, it doesn't fix the problem.

       

      To answer your questions :

      - The report and visual are not in my workspace, they are in a workspace that has many members (colleagues at our company).

      - RLS is indeed applied in the dataset.

      - Yes we can still create a Matrix visual in the Service. However, it has the same problem - no data appearing on screen in the on-screen columns of the matrix visual.

       

      Has a change recently been made to the matrix visual?

      • v-jiascu-msft's avatar
        v-jiascu-msft
        Microsoft Employee
        8 years ago

        Hi All,

         

        This issue has been fixed.

         

        Best Regards,

        Dale