Forum Discussion
Blank Matrices
We've noticed that, since Saturday 18/Nov/17, an issue has arisen with our Matrix visual on Service - the table appears to contain no data when viewed in Service. All columns and headers appear, but the actual grid appears to be blank.
When the data is Exported into Excel, it's all there; also, the visual looks fine and shows expected data in Desktop. It's only in Service that the issue occurs.
This issue appears to have started just after the North Europe downtime on Friday 17/Nov - possibly related?
Are any other users experiencing this issue over the last few days, and if so, can you recommend a workaround?
Hi All,
This issue has been fixed.
Best Regards,
Dale
15 Replies
We're having the same problem: in the pbix file, the matrix visual looks as it should, but when viewed online in the Power BI Service, the data in all columns (defined as 'values' in the visualisations bar) are blank, and all column headers are repeated, i.e. previously, the column headers were A, B, C, D and E, but now, they are A, B, C, D, E, A, B, C, D, E.
Hi All,
Since many users encountered this issue. Please check the list below, Then create a support ticket if needed: https://powerbi.microsoft.com/en-us/support/.
1. Please upgrade the PBI Desktop to the latest version. PBI Service and Desktop always are upgraded for the new feature all the time.
2. If you use a Matrix visual in you own workspace, which means the visual isn't a shared content.
3. If RLS is applied in the dataset.
4. If you still can create a Matrix visual in the Service.
It works fine in my side.
Best Regards!
Dale