Forum Discussion
Background image not updated after republish
I have a report with a background image and I needed to change something so i went back to desktop, updated the image saved and republished. Then i published to web again.
When i go to the link, which seems like the same link as when i first published to web the old image is still there. But in powerbi service its showing the new image. Whats causing this?
Hi ruthless
The problem you are facing is usually due to caching issues or a delay in synchronization between the Power BI Service and the web-published version. Here are some steps to troubleshoot and resolve the issue:
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Clear Cache: Your browser may have cached the old version of the report. Try clearing your browser's cache or open the report in an incognito/private browsing window to see if the new image appears.
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Republish and Re-embed: Sometimes, re-publishing the report to the web can help. After making changes in Power BI Desktop, republish to the Power BI Service and then use the 'Publish to web' option again to get a new link.
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Check for Errors: Ensure there are no errors or warnings in Power BI Service after publishing. Sometimes the report might look fine on Power BI Desktop but could encounter issues once uploaded to the service.
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Wait for Sync: There could be a delay in the update process. The changes you publish might take some time to reflect on the web version due to server synchronization. Waiting for a while might resolve the issue.
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Check for Multiple Pages: If your report has multiple pages, ensure that you're viewing the updated page. Sometimes the link might default to a specific page that hasn't been updated.
Best Regards,
Jayleny
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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1 Reply
Hi ruthless
The problem you are facing is usually due to caching issues or a delay in synchronization between the Power BI Service and the web-published version. Here are some steps to troubleshoot and resolve the issue:
-
Clear Cache: Your browser may have cached the old version of the report. Try clearing your browser's cache or open the report in an incognito/private browsing window to see if the new image appears.
-
Republish and Re-embed: Sometimes, re-publishing the report to the web can help. After making changes in Power BI Desktop, republish to the Power BI Service and then use the 'Publish to web' option again to get a new link.
-
Check for Errors: Ensure there are no errors or warnings in Power BI Service after publishing. Sometimes the report might look fine on Power BI Desktop but could encounter issues once uploaded to the service.
-
Wait for Sync: There could be a delay in the update process. The changes you publish might take some time to reflect on the web version due to server synchronization. Waiting for a while might resolve the issue.
-
Check for Multiple Pages: If your report has multiple pages, ensure that you're viewing the updated page. Sometimes the link might default to a specific page that hasn't been updated.
Best Regards,
Jayleny
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
-