Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Background Image Transparency Changes Page to Grey

Hello, Since this morning, it looks as through a change has been made to the way background images are handled. When the transparency is increased, the entire background changes from white to grey. I...
Spotswould's avatar
Spotswould
New Member
8 years ago

In Power BI desktop look at the Background property. Is it set to on? If so is it set to white? If it is then the chances are that PBI desktop selected that color for you automatically, but did it badly.

 

Check the custom color for the items that have the gray background. Chances are that the Hex value for them is FFF. It needs to be FFFFFF. Either type in the missing 3 F characters, or you can get PBI Desktop to force the value in by opening the colour dialogue and physically clicking the little white tile from the available pallet; This seems to assign FFFFFF to the hex value, which you can check in the Custom color dialogue of the background property. Now republish to PBI service and it is fixed.

 

Alternatively, switch off the background property for the affected PBI objects completely and republish.

 

 

  • mmerchak's avatar
    mmerchak
    Advocate II
    8 years ago

    Thank you, however this isn't the issue. The color is FFFFFF. And it only appears grey when the transparency is not 0%.

     

    Also, yes, removing the background "fixes" this problem as the background will no longer appear grey, but then it makes the background feature of having a logo or such completely useless. This does not fix the actual problem at hand.