Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
1 year ago
Solved

Azure Maps visual not rendering data points

Hello, My Azure Maps visual is not rendering the data point bubbles in the published report (first image below). However, the data points render correctly when opened in Power BI Desktop (secon...
Need Help
  • v-nmadadi-msft's avatar
    v-nmadadi-msft
    1 year ago

    Hi Anonymous,
    Sorry to know it didn’t help. Please consider reaching out to Microsoft Support. You can provide them with all the troubleshooting steps you've already taken, which will help them understand the issue better and provide a resolution. They might be able to identify something specific about your admin account setup or provide a solution that isn't immediately obvious.
    Below is the link to create Microsoft Support ticket
    How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn 

    Thanks and Regards

v-nmadadi-msft's avatar
v-nmadadi-msft
Community Support
1 year ago

Hi Anonymous  ,

Please ensure there are no Visual level filters that are applied to your visual.
Make sure you are using the latest version of power BI and clear out the cache by this method:

Go to powerbi.com

Open your browser’s dev tools (in Microsoft Edge or Chrome, using the F12 key)

Go to the Application tab

Look for IndexedDB on the left hand side

Select the arrow to expand

Look for GeocoderCache

Select the arrow to expand

Look for objects

Right-click and press Clear

Refresh the page

After this re publish and check if you are still facing the issue.

Did I answer your question? Mark my post as a solution, this will help others!

If my response(s) assisted you in any way, don't forget to give "Kudos"

Thanks and Regards

Anonymous's avatar
Anonymous
Not applicable
1 year ago

Thank you for your response. I have tried this method but it is still not working. I did notice this particular line of code when I checked the Developer tools and also identified that the data is still pulling through when I show the visual as a table:

  • v-nmadadi-msft's avatar
    v-nmadadi-msft
    Community Support
    1 year ago

    Hi Anonymous,
    Sorry to know it didn’t help. Please consider reaching out to Microsoft Support. You can provide them with all the troubleshooting steps you've already taken, which will help them understand the issue better and provide a resolution. They might be able to identify something specific about your admin account setup or provide a solution that isn't immediately obvious.
    Below is the link to create Microsoft Support ticket
    How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn 

    Thanks and Regards