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Azure Maps visual Print PDF blank
Hi, I have a report with an Azure Maps Visual. On Power BI Service works great: But when I try to use the "File" -> "Print this page" option, the visual is blank: I'm ...
I have contacted support and found the root cause.
- Azure Maps relies on WebGL and GPU hardware acceleration to render in the browser. RDP sessions on Windows Server default to software rendering unless explicitly configured to use the hardware GPU.
- Separately, browser Print this page does not capture GPU‑rendered WebGL canvases, so the Azure Maps visual appears blank in printed output even when it renders on screen.
Hi AntonioCoelho , that's just the preview. The browser might have an issue. I can see it in another browser preview:
Anyway, if you print it and the map is not there. Then click export to pdf instead of printing. Then you can print the pdf.
I hope that helps
I’m experiencing the same issue with the browser print functionality as well. Additionally, using the Export to PDF feature is noticeably slower and requires the user to manually open the exported PDF and print it afterwards. Could you please let me know when this issue is expected to be resolved?