Forum Discussion
Audience Access Name Disappears
I love the new audience acess feature. However, I cannot for some reason add myself and for access. I am the admin. I log in as myself. I add myself to audiences no problem. I update the app. However when I click the link I receive "We do not recognize you. Did you enter your credentials correctly?". When I log out and log in I do not have access. When I view audience access, I am no longer part of the audience.
What am I missing? How can I correct this issue?
- Anonymous3 years ago
Hi ShrimpCreole ,
We have reported your issue and have submitted to internal icm 332187406 , engineers are doing their best to fix this issue . please be patient and I will give you feedback here once there is any progress.
Best Regards,
Community Support Team _ Caitlyn
2 Replies
- AnonymousNot applicable
Hi ShrimpCreole ,
We have reported your issue and have submitted to internal icm 332187406 , engineers are doing their best to fix this issue . please be patient and I will give you feedback here once there is any progress.
Best Regards,
Community Support Team _ Caitlyn - ElenaR_New Member
Hello, I am having the same issue. Could you support me?