Arcgis map - zoom in controls

Hi jcastr02 

You're encountering a known limitation with the ArcGIS map visual in Power BI, where it does not retain the zoom level or extent when navigating away from the report page and coming back—it resets the view unless explicitly locked. The “Lock extent” option does indeed lock the map’s zoom and position, but it's a static setting and applies globally for all users, meaning it does not dynamically remember or persist a user's zoom level or location between page navigations.

Unfortunately, ArcGIS in Power BI doesn't support session-based zoom persistence (like saving the user's viewport temporarily) unless it's built into the ArcGIS Online map configuration itself, which is not the case for embedded visuals in Power BI. As a workaround, if you're looking for more control or interactivity, consider switching to the standard Power BI map visual or Azure Maps, which may offer better support for cross-filtering and interactions across pages, though they too don’t persist zoom levels across page navigations.

The most practical option within ArcGIS is to design the map at a zoom level that best suits your analysis (via Lock Extent), or keep all relevant filters applied through synced slicers or bookmarks, so that when users return, the map context feels familiar, even if the exact zoom isn't retained. If zoom persistence is critical, this may need to be raised as a feature request through the Power BI Ideas forum, as it’s currently a limitation of the visual's behavior within the Power BI environment.