Forum Discussion
ArcGIS map not displaying in Web
- 9 years ago
Hey Satish,
as stated here
https://powerbi.microsoft.com/de-de/blog/power-bi-desktop-september-feature-summary/
the ArcGis integration is in preview, and also that on the service will be blank.
But it is also mentioned that this feature is coming to the Power BI service "... it’ll be available on the web within the next week ..." guess it will not take that long until it will be present in the service
Cheers Tom
I am also viewing a blank visual. We have it enabled at the tenant level as well.
looks like this option is still not available for everyone in services yet.
- mattcurtis779 years agoRegular Visitor
Has anyone received an update on this?
- v-qiuyu-msft9 years agoCommunity Support
We found many communities come across the issue about ArcGIS Maps display blank in Power BI Service, and we already involved senior engineer to look into this issue. Please pay attention to Vicky_Song 's post in this same thread: Australia maps.
Best Regards,
Qiuyun Yu - saunders9 years agoHelper II
Yeah, works now. Much appreciated.
Does anyone know the definitive number of points it's possible to show on the ESRI or standard map visuals?
Cheers.
- hjameelq9 years agoAdvocate IV
Hello All,
I tried to go through all of the replies to figure out how the power BI Esri map is fixed. The issue that I still have is when I publish my report from the power bi sevice, it creates me a link to go to the report directly without a need to login, I could view the map on power BI service or cloud but I cannot see it when i publish the report to web, I mean the embededed link doesn't show the Esri Map. I posted this issue to the community 2 days ago, but I still have not gotten any replies as of yet. Would you please let me know if you have any workaround to this issue.
- Michael19 years agoAdvocate II
Mine is still blank, even though it is enabled in the tenant settings.
- v-qiuyu-msft9 years agoCommunity Support
Michael1satishmattcurtis77saundersnlevinhealthEteam In Power BI Service, only Pro users (paid) can work with the ArcGIS Maps:
1. ArcGIS Maps for Power BI option is unavailable in the Power BI Service for Pro Free and Free users.
2. ArcGIS Maps will show as blank in Pro Free and Free users account in Power BI service.
Best Regards,
Qiuyun Yu - nlevin9 years agoFrequent Visitor
I have a Pro subscription and it is still blank.
- TomMartens9 years agoSuper User
Hey v-qiuyu-msft what does Power BI Pro Free mean?
Are you saying that I cannot use ArcGisMap if I'm having a O365 E5 subscription and therefor have access to Power BI Pro (included in my O365 E5 subscription)?
I'm hoping I missing something!
- healthEteam9 years agoResolver II do not understand the concept of "pro free". All of my end users have a full pro license and cannot see the visualization outside of power bi desktop itself.
Nothing has changed since the original comment that started the thread. - nlevin9 years agoFrequent Visitor
v-qiuyu-msft I also do on understand the concept of a "Pro Free" subscription. I have a Pro subscription and cannot see the visualization.
- v-qiuyu-msft9 years agoCommunity Support
"Pro free" means Pro Trail user. You can verify that you have a Pro trial account by going to the gear* icon and selecting **Manage personal storage.
Best Regards,
Qiuyun Yu - andylj1239 years agoHelper I
Qiuyun hi, thanks for your prompt reply. I can confirm that I am a 'Pro Trial User, but the ArcGIS Maps is not listed within the 'general' menus items. Please advise what I need to do to enable it.
Regards
Andy
- satish9 years agoAdvocate II
We have a Pro user licence and still do not see option to enable AtcGIS map in settings.
I have it enabled in Tenant level.
- andylj1239 years agoHelper I
Please advise where I can find the settings related to 'Tenant Level'. Regards Andy
- v-qiuyu-msft9 years agoCommunity Support
I got the internal feedback from the product team, they said
"We have made the initial checkin. So now it’s a matter of pushing this up the trains and verifying that there are no issues with the fix.
Presently this is a stretch for 11/11. We are discussing the schedule with release management and will update once we have more definitive answers."
ArcGIS Geo-Spatial visuals in PBI.com should be available quickly, stay tuned.

Best Regards,
Qiuyun Yu
- saunders9 years agoHelper II
Thanks heaps for the update, very much appreciated.
- robrien69 years agoAdvocate IV
hi,
Is there any further update on the lack of availability for ArcGIS maps in the service?
Or is there a workaround/escalation that fixes it?
Thanks,
Russ
- ibarrau9 years agoSuper User
Robrien6, today there was un update. I don't know for other users, but for PRO, ESRI is working on service. It shows a pop-up of licence and agreements.
Enjoy, I am testing a lot right now.
- andylj1239 years agoHelper I
Fantastic, thanks to the Power BI team for fixing.
Regards
Andy
- ibarrau9 years agoSuper User
I test a bit this visualization and, for heatmap, is showing up to 10000 points. After that number, there is a small "i" telling that is not showing all values.
- saunders9 years agoHelper II
Thanks for sharing, much appreciated. It's a handy visual but a bit limited for organisations that already have proper spatial apps. The limit of 10k features doesn't help. Thanks again!
- powerbichamp9 years agoNew Member
@Qiuyun Yu
January 27 2017: We are still having some buggies showing ArcGIS Maps on the web. Publishing it to a public web address does not work and the error message is: "For embedded visuals, ArcGIS Maps for PowerBI is currently not supported. Learn more." Is there a fix or workaround yet, or is the only solution to purchase a Pro account for PowerBI?
It would seem disingenious to force users to purchase a Pro account for a feature still in Preview, effectively using a bug in the program to elicit greater sales.
Thank you for your time and building great products! Please advise at your convenience.