Forum Discussion
App request access message
Hi Peter_23
If I understood correctly, you are explaining the process on what kind of message we see, when someone access the report for the first time from the app. The message is 'Request Access to view the report' and once approved they will be able to view the report from app.
But I am not clear with the below part, can you please elaborate in detail what are you referring too.
"Whats happen with APP?
some settings are missing?
the user before to open the app; should be sign out and after sing up?
browser cache issues?"
thanks GreeshmaN
Why the app request access If actually the user is inside one group with the right permissions to access?
maybe could be it a bug (cache browser)?, or design feature. I don't know
is this behaviour normal?
- Anonymous1 year agoNot applicable
Hi Peter_23
This looks like it could be a browser cache problem. May I ask if you have tried clearing your browser cache or switching to another browser?
Best Regards,
Jarvis Tang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.- Peter_231 year agoAdvocate V
thanks Anonymous
I don't try yet! It could be a workaround.