App Sporadically Disappearing for User

[jzwanzig]

Hey all!

I have one user who is continually losing access to one of our Apps. She'll log in and go to the app page, and it will have disappeared from that screen and the home screen. It's happened occassionally to a couple other users - and seemingly just reappears again at some point. 

I'm struggling to identify what's going on. Anyone else experience this? 

[v-mengzhu-msft]

Hi @jzwanzig ,

Have you solved your question?

Best regards,

Community Support Team Selina zhu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

[Greg_Deckler]

@jzwanzig You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

[jzwanzig]

@Greg_Deckler Thanks!