Forum Discussion

PowerBI_Chaos's avatar
PowerBI_Chaos
Helper I
2 years ago
Solved

App / Published Reports Returning White Background

Hello all,   About 2 days ago several of our users reported receiving white screens when they use formerly working links to access our apps and published reports.  In testing with one user in parti...
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  • ajohnso2's avatar
    ajohnso2
    2 years ago

    I am concerned that this is a more widespread issue. 

     

    I have had many users reporting this issue over the last week. I have also experienced this myself just browsing directly to app.powerbi.com 

    Clearing my browser cache fixed this initially but the problem does come back, this happens in both Chrome and Edge.

     

    Has anyone else noticed the dodgy URLs that try to be resolved when this happens?

    Such as https://app.powerbi.com/home?disablecdnExpiration=1701385688&experience=power-bi

     

    &

     

    I have scoured ms content, including these forums and find nothing... would be nice is ms could acknowledge an issue.

     

NeilAm12's avatar
NeilAm12
Helper I
2 years ago

I encountered same issue with you, what i did is I 'reset settings' of Edge of the users.

Just go to Settings and more or alt+F then select the settings then select the reset settings.

Possible cause the new update of Edge.