Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

App Not Retaining Some Users

When I add new users to a PBI app, this list does not retain the users, so I can't see who has access.   However, it seems that they do get access, but it is very confusing, and how can I even remo...
  • v-danhe-msft's avatar
    v-danhe-msft
    7 years ago

    Hi Anonymous ,

    First, could you please check the access limitation when you update/publish your app:

    Second, please check if you have switched off the option for app in admin portal:

    If all above solutions could help you, you could create a support ticket for your issue:https://powerbi.microsoft.com/en-us/support/

    Regards,

    Daniel He