Forum Discussion
App Not Retaining Some Users
Hi Anonymous ,
First, could you please check the access limitation when you update/publish your app:
Second, please check if you have switched off the option for app in admin portal:
If all above solutions could help you, you could create a support ticket for your issue:https://powerbi.microsoft.com/en-us/support/
Regards,
Daniel He
Hi Anonymous ,
"When I add new users to a PBI app"
Could you mean add users to your app workspace? If so, could you have added external users to your workspace? If so, I am afraid them could not have the access to your workspace:
https://docs.microsoft.com/en-us/power-bi/service-create-workspaces
Regards,
Daniel He
No.... I'm specifically referring to the App attached to the workspace, which users needs access to. When we started using this back in february, this issues did not exist.
The users I'm adding are all within our organisation on Office365.
Hi Anonymous ,
First, could you please check the access limitation when you update/publish your app:
Second, please check if you have switched off the option for app in admin portal:
If all above solutions could help you, you could create a support ticket for your issue:https://powerbi.microsoft.com/en-us/support/
Regards,
Daniel He