Forum Discussion
ScottieLobster
2 years agoFrequent Visitor
App Not Installing For External Viewers
Hello, I'm looking for some advice on the following: I am receiving the error: ServerError_PowerBINotAuthorizedException when having an External User try to connect to a Power BI app link. The ...
- 2 years ago
This was partially successful!
I removed the Audience (1 of 3) that was published to the entire organisation.That has:
- Allowed the external user to install the app.
- Access the app content.
- See some of the visuals contained in the app.
- Allowed the User Principal Name card visual to show that this value is being returned correctly.
The remaining issues are:
- One page cannot load the model associated with the report.
- 5 of 10 pages return "Can't display the visual. See details" on all visuals.
ScottieLobster
2 years agoFrequent Visitor
A new discovery from today: the documentation says that "Guest users can't install apps published to the entire organization" - link.
There was one Audience in the App that was published to the entire organisation - although not the y one being given to the external team.
I've adjusted this to "specific users and groups" to see if this helps.
I'll update when I get feedback from the team.
ScottieLobster
2 years agoFrequent Visitor
This was partially successful!
I removed the Audience (1 of 3) that was published to the entire organisation.
That has:
- Allowed the external user to install the app.
- Access the app content.
- See some of the visuals contained in the app.
- Allowed the User Principal Name card visual to show that this value is being returned correctly.
The remaining issues are:
- One page cannot load the model associated with the report.
- 5 of 10 pages return "Can't display the visual. See details" on all visuals.