Forum Discussion

jervt's avatar
jervt
Icon for Advocate I rankAdvocate I
2 years ago

Anyone else have problems working with Microsoft's support contractor Mindtree Limited?

Microsoft seems to have some serious problems with its support contractor (Mindtree Limited). I have been working on resolving an issue that seems more and more like it's the result of a significant ...
Need Help
GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
2 years ago

Hi jervt 

 

I would suggest talking to a manager and keep on going up the chain until you can get it resolved.

hn9's avatar
hn9
Icon for Advocate I rankAdvocate I
1 year ago

It is useless talking to the manager. The utimate person you can get to is the Director of Support who is an Indiuna based in India - from whom we simply got IGNORED - he probablu has cousins and uncles working at MINDTREE! 
There is absolutely no reason for MINDTREE to be selected as company to provide support  as they are INCOMPETENT Technically and INCOMPETENT as a service provider. They can only have een appointed due to someone high up having some interest in this. Full Stop.