Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Level up your Power BI skills this month - build one visual each week and tell better stories with data! Get started

Reply
Anonymous
Not applicable

Anyone else getting this on loging - Power BI was unable to read the application metadata.

We are within the EU service area.

Wondered if it's just us or an EU wide thing

1 ACCEPTED SOLUTION
Anonymous
Not applicable

This issues was actually caused by an update to our web filter software.

 

One to be aware of incase anyone else experiences tha same problem.

View solution in original post

3 REPLIES 3
Anonymous
Not applicable

This issues was actually caused by an update to our web filter software.

 

One to be aware of incase anyone else experiences tha same problem.

v-xicai
Community Support
Community Support

Hi @Anonymous ,

 

You may clear your cookies & browser cache, Or press Ctrl +F5 to refresh browser page to test again.You may also try to use other browsers, like Google, IE etc. see : Supported browsers for Power BI.

 

In addition, you may check if the issue only happens to yourself or all users in your organization.

 

If you still have this issue for Power BI, you'd better create a support ticket in Power BI Support , Scroll down and click "CREATE SUPPORT TICKET", or go to Issue forum  to get further help.

 

Best Regards,

Amy 

 

Community Support Team _ Amy

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

nickyvv
Most Valuable Professional
Most Valuable Professional

There seems to be no issues at https://powerbi.microsoft.com/en-us/support/.
If you keep encountering this issue I suggest you create a support ticket at the above URL.


Did I answer your question? Mark my post as a solution!

Blog: nickyvv.com | @NickyvV


Helpful resources

Announcements
April Power BI Update Carousel

Power BI Monthly Update - April 2026

Check out the April 2026 Power BI update to learn about new features.

Fabric SQL PBI Data Days

Data Days 2026 coming soon!

Sign up to receive a private message when registration opens and key events begin.

New to Fabric survey Carousel

New to Fabric Survey

If you have recently started exploring Fabric, we'd love to hear how it's going. Your feedback can help with product improvements.

Power BI DataViz World Championships carousel

Power BI DataViz World Championships - June 2026

A new Power BI DataViz World Championship is coming this June! Don't miss out on submitting your entry.