Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago

An unknown error occurred.Failed to load data model

Hello! We have a problem. One user in my company gets an error like in the screenshot.What have I to do? Where are the logs located? Thanks!

 

Need Help

3 Replies

  • aj1973's avatar
    aj1973
    Community Champion
    5 years ago

    Anonymous 

    Is he allowed to access the report?

     

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Hi Anonymous ,

     

    Sorry i could not read spanish... Please provide me with the error messages in text form.😂

     

    Best Regards,
    Eyelyn Qin

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Hi Anonymous ,

     

    Could you tell me if your problem has been solved? If not,could you please share more detail information(better in English) to help us clarify your scenario?

     

    Best Regards,
    Eyelyn Qin
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