An error occurred in Power BI Premium Backed Services

[Anonymous]

Hi

I'm facing issues in Power BI service, when i open the report i'm getting a error “An error occurred in Power BI Premium Backed Services” that is affecting one of the report page of the Power BI Report, and In this report I used Power BI dataset as one of the data sources. 

Thanks in advance for your response.

[ArgelTal]

had to enable "use Azure SSO credentials for Direct Query in the gateway"

esssentially PBI was using the correct creds for refreshes, but wasn't allowed to those creds for the live connection to other models. Once you enable that setting it all worked

[collinq · Accepted solution]

HI @Anonymous ,

This is one that you will have to copy the "additional details" and open a support ticket since Power BI Premium backend is maintained by Microsoft and is a black box to the rest of us.